We make custom made item's. from Colour's, font's to name's,
We normally make the item's on a live stream unless our customer doesn't wish too.
We do not refund on any item's due to the fact they're personalised and wont be able to resell.
If there is a fault on delivery and proof is given we will replace or refund ONLY.
All item's sent out are signed for 1st class .
We do ship outside of the UK time frame will differ.